Terms and Conditions of Divine Hearts Wedding TCI
These Terms and Conditions govern the acquisition of services from Divine Hearts Wedding TCI, a wedding concierge service provider (“Company”). By engaging the services of Divine Hearts Wedding TCI, you (“Client”) agree to be bound by these Terms and Conditions:
1. Service Description:
Divine Hearts Wedding TCI offers wedding concierge services which include but are not limited to venue selection, vendor coordination, wedding planning, budget management, decor design, and on-the-day coordination.
2. Booking Process:
To engage the services of Divine Hearts Wedding TCI, the Client must sign a service agreement and pay the required deposit as outlined in the agreement. The booking is confirmed only upon receipt of the signed agreement and deposit.
3. Payment:
The Client agrees to pay the Company the total fee as outlined in the service agreement. Payment terms and schedules will be clearly stated in the agreement. Failure to make timely payments may result in cancellation of services.
4. Cancellation and Refunds:
If the Client wishes to cancel the service, a written notice must be provided to the Company. Cancellation fees may apply, depending on the timing of the cancellation. Refunds will be provided as per the terms outlined in the service agreement. In the event of cancellation by the Client, the deposit paid is non-refundable. Any additional payments made by the Client will be refunded on a pro-rata basis, minus any expenses already incurred by the Service Provider.
5. Client Responsibilities:
The Client agrees to provide accurate and timely information to the Company regarding their wedding preferences, guest list, budget constraints, and any other relevant details. The Client is responsible for providing necessary approvals and decisions in a timely manner.
6. Vendor Selection and Contracts:
The Company may recommend vendors for the Client’s wedding. However, the final decision on vendor selection lies with the Client. The Client agrees to enter into contracts directly with the vendors and is responsible for reviewing and approving vendor contracts.
7. Liability:
Divine Hearts Wedding TCI will make every effort to deliver services as agreed upon. However, the Company shall not be liable for any damages, losses, or delays arising from circumstances beyond its control, including but not limited to vendor actions, weather conditions, or force majeure events.
8. Confidentiality:
Both parties agree to maintain the confidentiality of all information shared during the course of the service. This includes but is not limited to personal details, guest lists, vendor contracts, and financial information.
9. Dispute Resolution:
In the event of any dispute or disagreement arising from these Terms and Conditions, both parties agree to first attempt to resolve the issue amicably through negotiation. If a resolution cannot be reached, the parties may escalate the matter to mediation or arbitration.
10. Governing Law:
These Terms and Conditions shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any legal action arising from these Terms and Conditions shall be brought in the courts of [Jurisdiction].
By engaging the services of Divine Hearts Wedding TCI, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns, please contact us before proceeding with the service agreement.